(L-R) Claude Strasser, General Director of POST Luxembourg; Serge Allegrezza, President of the Board of Directors; Credit: POST Luxembourg

On Tuesday 13 May 2025, POST Luxembourg Group presented its annual results for 2024 at a press conference.

In its annual report, POST Luxembourg provided an overview of both its financial and non-financial performance, including sustainability reporting. Furthermore, it highlighted its impact on society and the environment, as well as its capacity to generate long-term value.

2024 was a good year for us. After the challenging 90th anniversary year in 2023, we benefited – I have to say this – from the evolution of interest rates, which were quite favourable from our perspective throughout 2023 and 2024. But obviously, they are now returning to levels we had seen in previous years, which is going to affect us from 2025 onwards,” said Claude Strasser, General Director of POST Luxembourg, in an interview with Chronicle.lu.

According to POST Luxembourg, group revenue increased by 1% in 2024 compared to the previous year, reaching €978 million. This was primarily supported by the Telecom & ICT segment, which recorded a 1.7% increase in revenue, totalling €518 million.

To reinforce its position in the residential market, POST Telecom launched the umbrella brand “POP” in April 2024, bringing together mobile, fixed internet and TV services under one identity. POST Luxembourg noted that this launch was accompanied by a technological upgrade in fixed internet offerings, enabling “unprecedented speeds” in Luxembourg via 10 Gbit/s technology.

For professional clients, the group launched “DEEP” in 2024 — a new entity integrating the expertise of four subsidiaries: EBRC, Elgon, Digora Luxembourg and the B2B activities of POST Telecom. According to POST Luxembourg, this strategic consolidation enables DEEP to offer a “comprehensive portfolio” of telecom and ICT services, supported by more than 750 employees. The group added that DEEP focuses on key sectors such as cybersecurity, artificial intelligence and cloud computing, including a sovereign cloud tailored to the Luxembourg market, developed in collaboration with its French partner OVHcloud.

In contrast, revenue from mail and logistics declined by 4% to €176 million. POST Luxembourg attributed this decrease to a sharp drop in logistics sales — which nearly halved — due to the near-complete halt in parcel flows from Asia. However, parcel volumes rose by 15% compared to 2023, reaching 8.4 million units. To support this growth, POST Luxembourg said it is investing in its logistics infrastructure, with plans to install a new parcel sorting machine in 2026 and to build a new logistics centre in Bettembourg. The group confirmed that “these investments represent a total budget of €80 million”.

POST Finance delivered strong results in 2024, supported by a high-interest rate environment. According to the group, revenue in this segment rose by 15.7% to €76 million, contributing positively to POST Luxembourg’s overall results. In parallel, the group noted that it had undertaken significant compliance efforts, including the updating of more than 140,000 customer files.

With €131 million, the investments made in 2024 are very substantial. They mainly concern telecommunications and ICT infrastructure and solutions and are easily financed by operating cash flows. Net of other cash operations, the group generated a free cash flow of €32 million. On this basis, the Board of Directors of POST Luxembourg is proposing a dividend distribution of €15 million to the State,” noted Chairman of the Board of Directors of POST Luxembourg, Serge Allegrezza.

POST Luxembourg concluded the 2024 financial year with a consolidated operating result (EBITDA) of €170 million, representing a decrease of nearly 10% compared to the previous year. The group’s consolidated net profit for 2024 amounted to €50 million. As of the end of the reporting period, POST Luxembourg employed a total of 4,518 staff members.

Reflecting on the outlook for 2025, Claude Strasser, General Director of POST Luxembourg, told Chronicle.lu: “I can say, as we stand here, that revenue will not match 2023 or 2024. This is driven entirely by interest rates — we are losing significant income from interest on our financial activities and that’s already a given. What is also causing concern is the overall slowdown in the economy. We no longer see the growth we were used to in previous years. That trend is visible everywhere and it's now affecting us at POST.” He added: “Without growth, it becomes challenging to contain costs and we have to be very cautious moving forward. We do not want to reduce or scale back our investments, as we believe they are key to the company’s long-term future. But in the short term, we clearly face pressure on costs.”