On Monday 26 June 2023, the Luxembourg Ministry of Education, Children and Youth launched eduGuichet, a digital platform that connects access to many digital services offered to parents and students.
This platform aims to facilitate the consultation of personal documents as well as carrying out administrative procedures related to the Luxembourg education system.
The platform offers various services ranging from early childhood and primary school to secondary school, adult education and music education. Currently, the eduGuichet offers about fifteen services. According to the ministry, there are plans to extend and develop the offer in the future.
“The eduGuichet marks a decisive step forward in the digitalisation of services in the field of education. With this new platform, we are facilitating the administrative procedures for parents and students and we are making a qualitative leap in the monitoring of the educational activities of children and young people”, underlined the Luxembourg Minister of Education, Children and Youth, Claude Meisch.
The eduGuichet aims to modernise the ongoing documentation of student progress and results. The new digital platform facilitates the accessibility, storage and organisation of key documents. Thanks to centralised access, the eduGuichet offers parents and students a complete overview of school career data and other services related to the supervision of children and young people. In addition, the digitalisation of education services aims to improve the speed and efficiency of administrative procedures.
The eduGuichet was developed as a fully “responsive” web application that can be used with any standard web browser on a computer, tablet or smartphone, without having to download an application. Access is via strong authentication, via LuxTrust.
After an initial connection, parents or legal representatives and students (from the seventh grade of secondary education) can take advantage of a range of online services related to the school in which the student is enrolled concerning teaching order, public service and educational offer:
• in the "teaching" application, for example, the parent/student can generate a school certificate, copies of report cards, intermediate transcripts, certificates of success in vocational training, the results of final exams of studies, etc.;
• in the “non-formal education” application, parents can apply for a reception service check card (myCard fir Staark Kanner – myCard for strong children);
• in the “Restopolis” application (school catering for secondary education), parents can consult the history of their children's consumption, load their Restopolis account, consult the menus and reserve dishes;
• a useful application for the start of the new school year is the “myBooks” application, which allows users to consult the catalogue of compulsory and optional textbooks for secondary education and to select free textbooks which can then be withdrawn from bookshops;
• the results of the final examinations for classical and general secondary education are soon due to be published directly in the “BAC” application for students in the final classes, the ministry noted.