The Customer Experience Forum, organised by Digital Marketers, will take place next week, Thursday 11 June from 13:30 at the Novotel in Luxembourg-Kirchberg.

The event is aimed mainly at industry professionals, and will demonstrate that the client experience – their search for a product/service, how to cater to their target needs, and how to make them make a purchase, as well as retain the customer – is just as important as the actual product or service itself in sales.

Exploring projections and trends, the implementation of new digital strategies, the development of patron-client interaction, and gauging clients’ future interests and concerns, will be looked at through six speakers, around eighty ‘Marcom’ professionals.

To reserve a place at the event, please e-mail events@marketers.lu. The participation fee is €100, but it is free for end-users (Marketing/Communication and Assimilated Executives).

This event operates a no-show policy.

For the full detailed programme and information on the speakers, please see http://cx.marketers.lu.