MedAire Emergency Response Centre; Credit: MedAire

The Luxembourg-based FLYER, a European turboprop business aircraft concept aimed at bridging the gap between commercial travel and business aviation, has announced its partnership with MedAire, a US-based travel risk mitigation provider.

The aim of both companies is to optimise security and excellence on board aircraft and on the ground for passengers, crews and owners, through fully integrated travel health and security solutions.

Robert Fisch, Managing Director of the FLYER, explained: “It is a first for a turboprop aircraft operator to equip its planes by definition with risk mitigation tools from an expert player like MedAire. As the FLYER is part of Luxaviation Group, it comes naturally to strive for excellence and the highest standards. Our turboprop aircraft operations are no exception to this as we capitalise on the structured know-how processes of our mother company”.

The MedAire inflight component, as well as its enhanced services available via an app and video consultation, will provide crews and passengers with responsive access to professional medical advisors, in case of medical incidents or political turmoil. MedAire professionals are able to provide imminent and accurate advice, 24 hours a day, seven days a week due to their knowledge of aircraft technology and equipment. Its worldwide network and presence help to overcome local cultural and language barriers.

Bill Dolny, CEO of MedAire, added: "Over the last year and due to the pandemic crisis, aircraft owners were increasingly becoming aware of professional and highly responsive support in case of a medical distress, being it on board or on the ground. We are proud to provide our knowledge and expertise to FLYER crews and passengers, driven by our duty of care values”.

The FLYER service consists of a fleet of brand-new turboprop aircraft strategically placed across Europe aimed at responding to the needs of clients looking for a safe and convenient way of travelling in Europe for business or private purposes.