DHL Parcel Benelux announced on Friday the industry and structural partnership with PrestaShop, the industry leader in open source solutions for ecommerce.

PrestaShop makes it possible for everyone across the globe to launch an online shop at no cost. The delivery method being one of the key factors for online shoppers and merchants, PrestaShop is now partnering up with DHL Parcel to offer them a qualitative and reliable delivery method. From now on, the DHL Parcel module will be integrated automatically in the e-commerce stores in Belgium that run on PrestaShop technology. Next to this partnership, DHL Parcel also recently launched a new customer intervention tool.

DHL Parcel and PrestaShop respond to booming e-commerce market

DHL Parcel Benelux was founded one year ago to offer a solution to online shoppers and merchants to respond to the growing e-commerce market. Today, the latest results of BeCommerce clearly indicate that the e-commerce market is still expanding fast in Belgium. As such, the total revenue of the Belgian e-commerce market amounted to €7.3 billion in 2015. Approximately 71 % of the Belgian population older than 15 did an online purchase in the second quarter of 2015. Expanding its network of Parcelshops to 1,100 during 2015, DHL Parcel keeps investing in e-commerce solutions and is therefore partnering up with PrestaShop, the industry leader in open source solutions for e-commerce.

PrestaShop allows everyone to create an online store

PrestaShop is an open source and easy-accessible platform that allows to build up and grow an e-business: from front-office to back-office solutions, from themes to customise the e-store to payment and delivery methods. “PrestaShop wants to offer a simple solution that makes it possible for anyone to build a successful online store at no cost. But the success of online shopping goes hand in hand with the overall concept you offer the consumer and online merchants. A good and reliable delivery method is a key factor, and we are therefore very pleased to integrate the qualitative services of DHL Parcel on our platform,” said Stefan Devroey, Country Manager Benelux PrestaShop.

PrestaShop and DHL Parcel signed an industry partnership, which means that the DHL Parcel module will be integrated automatically on the e-commerce stores in Belgium that run on PrestaShop technology.

New customer intervention tool of DHL Parcel

Jan Van Roey, Country MD at DHL Parcel Belux, stated “At DHL Parcel, we strive every day to make the life of consumers and online merchants easier. The boom of e-commerce is one of the key focus points of DHL and we are therefore very proud to be partnering up with PrestaShop, one of the references in the field of e-commerce. Next to our brand-new partnership with PrestaShop, we also recently launched a new intervention tool: when customers receive a ‘Not Home Card’ from DHL Parcel, they can change their delivery options before 22:30. This new technology also increases the choice of the consumer and makes his life easier.”

The new intervention tool gives the customer 2 options after (s)he received a ‘Not Home Card’ from DHL Parcel: either the package is dropped the next day in a DHL Parcelshop of his choice, either (s)he opts for a new home delivery attempt by choosing a new delivery day, with the possibility to choose evenings or Saturday delivery.