Martine Hansen, Luxembourg Minister for Consumer Protection; Credit: Marion Dessard

On Thursday 12 March 2026, on the occasion of World Consumer Day, the Directorate for Consumer Protection (DPC), in collaboration with the Luxembourg Consumers’ Union (ULC) and the European Consumer Centre Luxembourg (CEC), hosted a conference dedicated to the topic of consumer digital security.

The event, hosted at the Malt – Innovative Factory in Luxembourg-Clausen, brought together a large audience to reflect on the growing interest in issues related to cybercrime and the protection of personal data.

According to the Directorate for Consumer Protection, the evening began with welcoming remarks from Martine Hansen, Luxembourg’s Minister for Consumer Protection, who emphasised the importance of increased vigilance in the face of digital threats, particularly in a context where our digital usage continues to grow.

The event’s keynote presentation was delivered by Philipp Kalweit, a recognised expert in cybersecurity. Having identified computer vulnerabilities at an early stage in his career and as the founder of a company specialising in digital security, he worked for several years to make cybersecurity accessible to the general public.

In his presentation entitled “Cybercrime: how can we better protect ourselves in everyday life?”, Philipp Kalweit provided the audience with a clear and practical overview of:

• the most common threats targeting consumers;

•  the methods used by cybercriminals;

• the essential precautions for strengthening online security.

Then, through practical examples, he highlighted current challenges while emphasising that prevention remains the first line of defence.

The conference continued with a round-table discussion entitled “Consumer digital security: how can we better protect ourselves in everyday life?”, which featured experts from a range of complementary backgrounds who discussed the practical challenges faced by citizens, the preventive tools available as well as regulatory developments intended to frame a digital environment that is constantly evolving.

In conclusion, Minister Hansen stated: “Cybercrime affects each and every one of us. Strengthening consumer protection means giving people the knowledge and the tools necessary to navigate confidently in an ever-evolving digital world. Thanks to the collaboration between authorities, experts and civil society, we can build a safer and more equitable digital environment for everyone.”