The various establishments which join this campaign undertake to comply with the recommendations of the National Federation of Hoteliers, Restaurateurs and Cafetiers du Luxembourg, and thus guarantee a resumption of activities in the best possible conditions.
By adhering to this charter, professionals show their desire to guarantee high health security to their customers in order to reassure them during their visit to the restaurant or café. They undertake to respect many commitments based on the recommendations of Horesca which has published a guide for the reopening of hotels, restaurants and cafés. These recommendations complement and reinforce the legal obligations. Each establishment in the country received the guide in question a few days ago.
The professionals who sign the membership charter allowing them to obtain the "SAFE TO SERVE" label agree to respect at least these 4 essential criteria:
• compliance with good hygiene practices and HACCP principles
• compliance with government “COVID-19” guidelines
• the implementation of all the necessary procedures guaranteeing the maximum possible security for customers, hosts and employees (social distancing, wearing a mask, etc.).
The SAFE TO SERVE -recognised establishments are ready to welcome customers and Horesca provides them with a number of means aimed at increasing their visibility. Firstly, there are several stickers: a large sticker can be affixed to a display case or the front door. Upon entering the establishment, the customer immediately spots the colour blue and knows that he is in a "SAFE TO SERVE" establishment. There are also smaller stickers to stick in various places within the establishment. Members also receive easels which they can place on restaurant tables, as well as posters. All this is in a kit which also includes a number of masks.
Membership of the "SAFE TO SERVE" charter is free for Horesca members. More info on www.horesca.lu