Chamber of Deputies Detects Errors in Online Petition Process

On Wednesday 24 September 2025, Luxembourg’s Chamber of Deputies announced it had detected two technical issues concerning the signing of public petitions following a redesign of the petitions website on 15 March 2025.

According to the Chamber of Deputies, the issues were identified this week and have been resolved or are currently being resolved from a technical standpoint.

The first issue involved signatures made online on the Luxembourgish version of the petitions website without electronic authentication (LuxTrust, eIDAS, etc.), where the signatures were not taken into account. According to the Chamber, this scenario only concerned signatures made under these specific conditions. They noted that it potentially affected 80 petitions and the technical issue has now been resolved. 

The Chamber has proposed two different solutions to address the problem of the unrecorded signatures, which will be implemented depending on the petition concerned:

1.        For the 24 petitions currently open for signature: all affected signatures will be considered.

2.        For petitions that have since closed, the affected petitioners will be contacted by email and offered the opportunity to resubmit their petition online for a new signature period.

The Chamber noted that since this technical issue appears to have affected only a small proportion of signatures (those made without LuxTrust and in Luxembourgish), it is unlikely to have had a significant impact on the ability of the vast majority of already closed petitions to reach the threshold required for a public debate. Nevertheless, these petitions will be reopened for signature.

The second issue related to signatures that signatories wished to publish on the public site not appearing online. The Chamber confirmed that although these signatures were counted, they were not visible. This issue affected only those who signed via LuxTrust and the issue is currently being resolved.

The Chamber emphasised that no identities were disclosed against the signatories’ wishes and the protection of personal data was ensured at all times, with no data breach and no hacking involved.

Those affected who wish to display their signature for an ongoing petition can contact the Parliamentary Administration, providing their full name and the number of the petition concerned at secretariatcommpetitions@chd.lu.

Beyond the technical solutions already implemented, the Chamber Administration announced it will initiate an external audit to ensure the proper functioning of this citizen participation tool represented by public petitions.