L-R: Marc Hansen, Luxembourg's Minister Delegate for Digitalisation; Pit Peporté, President of ErwuesseBildung asbl; Credit: MinDigital

At a press conference on Monday, Marc Hansen, Luxembourg's Minister Delegate for Digitalisation, and Pit Peporté, President of the non-profit organisation ErwuesseBildung (EwB), presented the digital skills training courses for adults developed in the context of an agreement signed in February between the two parties.

Through this agreement, the Ministry of Digitalisation aims to support individuals who experience difficulties in the face of new technologies and the changes they bring to their lives, for example regarding state services.

“We are committed to continuing to provide citizens with traditional channels of communication with the state. However, for those who wish to go digital, it is essential to give them the means to develop their digital skills which will guarantee a correct and safe use of these new tools”, commented Minister Marc Hansen.

In 2019, the Ministry of Digitalisation commissioned a survey in which 43% of respondents said they expected support from public services through tutorials, user guides and training courses.

In the context of the preparation of a national action plan for digital inclusion, the Ministry had a series of interviews with organisations and associations linked to populations that are potentially far-removed from the digital world, including EwB which has been offering an internet driving licence (Internetführerschäin) since 2003. In view of the evolution of technologies, it seemed appropriate to review the contents of this digital driving license and to expand the digital training offer.

During the press conference, Pit Peporté, President of EwB, presented the three digital training courses that will begin in September:

  • a revised and updated Internetführerschein 1.0 for beginners with little or no experience with computers or the internet;
  • an Internetführerschein 2.0 intended for a slightly more experienced audience, who are looking for advanced training;
  • a “Train the Trainers” course, aimed at training trainers in other organisations to disseminate as much as possible the digital skills courses. Each trainer will have access to the teaching material in four different languages ​​and in two operating systems in order to be able in turn to offer the courses to third parties.

An e-banking module (digital banking services) is also in preparation and will be presented at the start of the academic year.

Classes will be taught in German, French, English and Portuguese and in MacOS & Windows operating systems.