Credit: MSS
Thursday marked the inauguration of the new agency of the National Health Fund (Caisse Nationale de Santé - CNS) in Differdange, in south-western Luxembourg.
On Thursday 17 September 2020, Luxembourg's Minister of Social Security, Romain Schneider, inaugurated the new CNS agency in the presence of Christian Oberlé, President of the CNS, and Christiane Brassel-Rausch, Mayor of the City of Differdange.
This agency opened its doors at the new address 1-2 Place Marie-Paule Molitor-Peffer on 2 June 2020. Before the COVID-19 health crisis, the agency received around 250 people per day. The new agency now has a surface area of over 200 square metres and has eight counters.
The Differdange agency is one of five CNS agencies which have relocated in recent months to new modernised premises. The agencies in Esch-sur-Alzette, Ettelbruck, Mondorf-les-Bains and Wiltz will be inaugurated later this month.
In order to better serve policyholders, the new CNS agencies have been fitted out according to a new functional concept. The new counters are designed to offer improved confidentiality through optimised acoustics and closed and partitioned spaces. The ergonomics of the furniture, temperatures, air renewal and lighting meet modern standards. The layout also made it possible to establish a new visual concept, making the CNS identity recognisable in all agencies.
Social Security Minister Romain Schneider congratulated the CNS on the creation of the new Differdange agency and highlighted that “these new premises make it possible to welcome policyholders in better conditions. They guarantee a physical separation between the insured and the employee of the CNS, which is particularly important in the current times to meet health requirements”.
Minister Romain Schneider also thanked all CNS employees for their commitment during the COVID-19 health crisis, which has demonstrated the extent to which the CNS constitutes a key nucleus of the Luxembourg health and social security system.
