Credit: Ali Sahib, Chronicle.lu
On Friday 19 December 2025, the Grand Ducal Police reported the arrest of an individual suspected of involvement in a Luxtrust fraud scheme.
According to the initial information, late in the evening on Wednesday 17 December 2025, the police were notified of a Luxtrust fraud scheme which resulted in damage estimated at €32,000.
As part of the investigation, one of the suspects was identified and later located by a police patrol. A search of the suspect’s home and vehicle uncovered incriminating items including documents and a phone.
On the order of the public prosecutor’s office, the suspect was arrested and brought before an examining magistrate on the morning of Friday 19 December 2025.
The police stated that they have recently received several reports in which victims were contacted by someone claiming to be an employee of a bank or Luxtrust. The caller would allege that someone had withdrawn a large sum of money using the victim’s bank card, that they had fallen victim to cyber fraud or that there were problems with their account, among other claims.
Victims were often prompted via a link sent in an SMS to visit a fake Luxtrust website and enter their Luxtrust credentials. The caller would claim that an employee needed to collect the bank cards and verify the access data, requiring the victim to confirm various procedures. With the bank cards and Luxtrust information the perpetrators were able to access the victims’ accounts and carry out multiple transfers of significant amounts.
The police emphasised that reputable administrations, companies and banks would never ask customers to hand over their cards or access data to strangers, nor request personal information over the phone. If one suspects a scam, do not succumb to pressure - contact the relevant institution directly.
The police also urged the public to inform and educate others, particularly older neighbours, about this scam.
