A contract signed last week confirmed that POST Luxembourg will supply a new telephony system to LuxairGroup.

The contract, spanning five years, provides for the installation of the full-IP ManagedPBX solution from the POST Luxembourg Group which will enable the integration of state-of-the-art telephony and communication tools into the business applications of LuxairGroup.

The partnership will involve POST Luxembourg delivering the migration, day-to-day management and maintenance of  the new system, whilst LuxairGroup intends to draw on the new platform as a means of expanding the array of collaboration it offers its employees.

POST's solution also includes new IP terminals together with advance software modules which will enable LuxairGroup to introduce new presence, chat and click-to-dial features as well as a desktop integration via the email client and video-enabled telephone calls.

LuxairGroup selected POST as a partner following the end of a tender which took place at the beginning of 2015. The contract was signed by Adrien Ney, President & CEO of Luxair; Marc Schroeder, Executive Vice President of Finance LuxairGroup; Claude Strasser, CEO of POST Luxembourg; and Jean-Marie Spaus, Director of POST Telecom.

"We have excellent relations with POST Luxembourg, which is already out partner in other areas," stated Adrien Ney, CEO of LuxairGroup. "We are confident that this solution, proposed by a local player who acts as an integrator and will also provide maintenance, will increase the performance and efficiency of our telephony system, including our customer relations department for which telephone contacts are critical. But its deployment will also give all our employees access to advanced forms of collaboration and make the best of the new features available today in telephony and instant messaging available to them."

Claude Strasser, CEO of POST Luxembourg, continued: "We are proud to have been selected by LuxairGroup for this ambitious project. This contract confirms our leading role in the regional market as a supplier of advanced telephony system solutions for enterprises".

 

Photo by LuxairGroup (L-R: Marc Schroeder; Adrien Ney; Claude Strasser; Jean-Marie Spaus)