On Saturday 24 October 2020, Luxembourg's Ministry of Health launched an appeal to help facilitate contact tracing across the Grand Duchy in the fight against the COVID-19 pandemic.
The Ministry of Health has "strongly called" on people who test positive for COVID-19 to self-isolate as soon as they have received their result from a laboratory, or even to self-quarantine if they are informed that they have been in high-risk contact with a person who has tested positive.
The Contact Tracing team will contact them as soon as possible. In order to continue to manage contact tracing, it is essential for members of the public not to call the hotline right away, but to wait for the Contact Tracing team to make contact. Everyone's participation in tracing will allow better control of the pandemic.
To facilitate contact tracing, two declaration forms have also been online since yesterday, Saturday 24 October, on the website www.covid19.lu:
• If you have tested positive for COVID-19: You must immediately go into isolation, without waiting for a call from the Contact Tracing team. The Contact Tracing team has automatically been informed of your result. While waiting for their call, you can help them trace and identify people who have had high-risk contact with you. For this you must download the form via the website above and send it to the email address indicated.
• If you have been in contact with someone who has tested positive for COVID-19: You must self-quarantine. To receive the necessary documents, you must complete the form and return it to the email address indicated. You must provide the first and last name of the positive person, or the file reference number if the COVID-19 positive person has sent it to you.