Credit: Ali Sahib, Chronicle.lu
On Sunday 1 November 2026, the Grand Ducal Police reported that a suspect has been arrested in relation to an incident of fraud.
According to the police, on the afternoon of Friday 30 October, they were notified of a phishing scam.
During the subsequent investigation, a so-called money mule was identified. She is suspected of having made her bank account available to launder money stolen through the fraudulent scheme.
Consequently, the Public Prosecutor’s Office ordered a search of her home, during which evidence was secured. The suspect was taken to the police station, where an official report was drawn up.
The police urge people to be particularly cautious about unexpected emails, text messages or phone calls relating to WERO, LuxTrust or alleged security problems with one’s bank account. Do not click on unfamiliar links or QR codes, and do not enter personal or banking information. Do not authorise transactions that you have not initiated yourself and end suspicious phone calls. Afterwards, contact your bank or LuxTrust only through official contact details that you already know.
If one has already provided information, approved a suspicious transaction, or handed over a bank card, contact one’s bank immediately and have the affected cards and/or accounts/access credentials blocked. Then file a police report at a police station.
The Grand Ducal Police also encouraged people to raise awareness of this type of fraud among elderly relatives, friends and neighbours.
If one has fallen victim to this or a similar scam, the police continue to recommend that you:
1. Block your bank and credit cards by calling the Worldline number: (+352) 49 10 10
2. Block your LuxTrust agreement/account by calling: (+352) 24 550 550
3. Contact your bank to: have your WERO account blocked; temporarily freeze your bank account until the situation has been clarified; submit a request for reimbursement of any potentially fraudulent transactions.
