ULC Union to Represent Luxembourg in EU Consumer Policy Advisory Group

Luxembourg's Ministry of Consumer Protection and the Union Luxembourgeoise des Consommateurs Nouvelle (ULC) have announced the creation of an advisory group on consumer policy at the European level.

The "New Consumer Agenda" presents a vision for European Union (EU) consumer policy for the period from 2020 to 2025 and aims to meet the immediate and future needs of consumers in the face of and following the COVID-19 pandemic, as well as increasing their resilience.

The New Consumer Agenda aspires to implement a total of 22 actions in five different areas: the ecological transition; digital transformation; legal remedies and respect for consumer rights; the specific needs of certain groups of consumers; international cooperation.

In this context, the creation of an advisory group on consumer policy was adopted. This group brings together representatives of consumer organisations, civil society and businesses in support of the consumer agenda. The ULC represents Luxembourg in this group / committee. In addition to the mission of providing stakeholder views on the implementation of the agenda, the tasks of the group are:

- the proposal of concrete actions to implement the priorities in the agenda;
- contribution to the monitoring of the implementation of the operational actions of the agenda;
- assistance to the European Commission services in the preparation and / or implementation of legislative and non-legislative actions responding to the priorities of the consumer agenda;
- the promotion of exchanges of experiences and good practices in the areas of the consumer agenda.

A first online meeting took place on Wednesday 3 March 2021, during which participants were invited to prepare for the European Consumer Summit on Monday 15 March 2021, which should lead to an agreement on the first specific objectives to be reached by March 2022 concerning the new consumer agenda. The ULC, supported by others, insisted on the importance of national transpositions this year of directives already adopted which strengthen and modernise consumer law, particularly in terms of guaranteeing the conformity of digital goods and services.