Hub of Home;
Credit: Banque Raiffeisen
Banque Raiffeisen has announced the creation of its new "Hub of Home" centre, located in Luxembourg-Kirchberg, dedicated to real estate projects.
This new centre of expertise focuses on real estate matters, with the aim of better meeting the needs and expectations of clients in a rapidly changing sector.
Officially inaugurated last week, this new innovative concept is part of a more global customer service strategy. The specialised one-stop shop Hub of Home offers its customers a dedicated space focused on their real estate projects.
Housing experts will offer personalised advice, customised financing and related insurance and advice on public aid, among other services.
"The availability of our advisors and the proximity to the client is of paramount importance to Raiffeisen. In this spirit, Kirchberg, with its central location, seems to us to be the ideal place to welcome not only residents but also expatriates in order to support them in real estate financing matters", explained Laurent Zahles, member of the Management Board of Banque Raiffeisen.
The advisors can welcome clients on site or go to the latter's place of residence or place of work until 19:00.
"As a cooperative bank, we work for the sole benefit of our customers and members. We have set up this project to enhance this relationship and to support our clients whatever their issues on the subject", added Guy Sinner, Hub of Home manager.
Hub of Home differs from traditional Raiffeisen branches in that it may also, for example, host events such as housing conferences, the "Housing talks" information series and presentations of real estate-related projects. However, the housing experts are available throughout the entire Raiffeisen branch network.
