According to Raiffeisen Bank, the first cooperative bank where interests and decisions centres are based in Luxembourg, it decided to call upon Labgroup and Numen to provide modern and flexible services to its clients. Thanks to the convergence of its physical and digital channels, Raiffeisen has developed its digitisation to increase its operational efficiency.
The project aimed at optimising the management, the protection and the preservation of documents in the perspective of a "Paperless Office", and this includes three steps:
2. The daily digitisation of paper documents concerning daily banking activities;
3. The archiving of documents, existing electronic or digitised (contracts or operations in electronic form).
The electronic copies created by a PSDC according to the regulation have the same probative value as the original documents (which henceforth can be destroyed). Therefore, all holders of information such as Raiffeisen Bank can entrust Labgroup with their digitisation and conservation operations, in complete safety, with the guarantee of the Luxembourg State.
The CSSF (Luxembourg Financial Services Supervisory Authority) and ILNAS (Luxembourg Institute for Standardisation, Accreditation, Security and Quality for Products and Services) monitor Labgroup and Numen Europe as being a PSF (Professional of the Financial Sector) and PSDC (Provider of Digitisation and Conservation Services).