European Microfinance Week (#EMW2017), organised by the European Microfinance Platform (e-MFP), concluded on Friday in Luxembourg, with a provocative plenary that asked where the sector is heading in the next five to ten years.

The closing plenary followed two days of workshops and plenaries: one plenary profiling the three finalists of the European Microfinance Award 2017 on Microfinance for Housing and another that sought to critically examine one of the core orthodoxies of microfinance – that outreach to women clients necessary increases women’s empowerment. Entitled “Women clients ≠ women empowerment: beyond the numbers”, the session, moderated by Yasmin Bin-Humam of CGAP, saw speakers Bobbi Gray of Grameen Foundation, Imran Matin of Innovations for Poverty Action, Anna Zanghi of Mastercard and Bdour Al-Hyari of Microfund for Women (Jordan) argued that pursuing empowerment “requires understanding women and their needs within the environment in which they live…and considering them not as individual clients, but…as members of households”. A deeper look at the data, they argued, demands a multi-dimensional and nuanced response, that goes far beyond just how many women can receive microcredit.

Beyond the plenaries, this year’s conference involved a particularly diverse and interesting range of workshop sessions organised across six main streams: investors, donors and funders; social performance; green microfinance; rural finance; digital innovations; and the European Microfinance Award theme of Housing. Over 110 speakers took part in more than 30 workshops, including much-discussed sessions on financial education, rural youth and agriculture, social performance in FinTech, asset finance, finance for refugees, and managing political risk. For the first time, a TED-style session on digital and customer-centric solutions took place, with, instead of the usual panel of speakers, individual presentations on: “Are smartphones for farmers enough?”, “Customer empowerment for meaningful financial inclusion”, and “The power of central data management in the microfinance industry”.

Microfinance for Housing was the topic of the European Microfinance Award 2017, and Thursday evening saw the long-awaited ceremony at the European Investment Bank, presenting the three Award finalists and the winner – Cooperativa Tosepantomin of Mexico, which offers housing savings and loans combined with technical assistance to rural clients living in marginalised areas. Notable for its holistic approach to technical support, involving architecture planning, budgetary support and ongoing oversight of building processes, Tosepantomin was also recognised for its outstanding promotion of environmental responsibility through eco-friendly building techniques, recycling, renewable energy and energy efficiency.

The High Jury reported a close decision, with outstanding applications from the two other finalists, Mibanco of Peru for its three housing products, including a long-term, collateralised mortgage, an incremental home improvement loan and a water and sanitation connection product; and The First MicroFinance Bank (FMFB) Afghanistan, for its home improvement loan, provided with construction technical assistance offered through a network of partner experts.

Concluding the conference on Friday afternoon was a plenary session moderated by Paul DiLeo of Grassroots Capital Management, and brought together John Alex of Equitas Small Finance Bank, in India; Tim Ogden of the Financial Access Initiative; and Renée Chao-Béroff, of PAMIGA. How will the sector position itself in the next decade? Who will be the new providers? What client segment will be reached? How will technology enable outreach without compromising social mission?

Renée argued that MFIs that see themselves as a means and not an end in impact value chain will be able to innovate, while the others will ‘miss the train’. John argued that reaching “massive demand” such as in India “will require specialisation and sychronisation of products”. Tim was contrarian and critical: “The microfinance movement began with group of institutions that cared about customers; the current digital providers expressly don’t…they care not about providing value but about extracting value”. But the increasing involvement of commercial banks “will be an amazing thing”, he said. It will mean that microfinance is really achieving its role of bringing the unbanked into the formal financial system.

At the end of the closing plenary, Laura Hemrika, confirmed during the conference as the incoming e-MFP Chairperson, paid tribute to her predecessor Anne Contreras who has stepped down after four years, and observed how Anne had overseen a remarkable evolution in the Platform’s work and an annual conference which is yet more dynamic each year. Laura congratulated Cooperative Tosepantomin and announced both next year’s conference dates (14-16 November 2018) and the topic of the next Award relating to advancing financial inclusion through technology, and thanked the speakers, organisers, staff and e-MFP’s diverse and growing member base, the core strength of the Platform and key to its future.